CRM Agency: Customer Growth Catalyst

Discover how our tailored CRM approach transforms your customer data into growth opportunities. With Junto, a CRM-specialized agency, benefit from a strategy that not only automates your interactions but also personalizes them for each client. We enhance loyalty, optimize the customer journey, and maximize the lifetime value of your prospects and customers.

Our CRM Approach

CRM Intelligence: At the Heart of Customer Engagement

Our support in customer relationship management goes beyond simply organizing your data. We revolutionize the way you interact with your audience. Through seamless integration of CRM tools like HubSpot, inbound marketing techniques, and artificial intelligence, we offer innovative and effective CRM solutions to enhance your sales processes and digital marketing campaigns. This approach strengthens the customer experience, enables personalized communications, provides accurate predictions of consumption trends, and ensures intelligent automation of sales and marketing processes.

Our CRM Approach

Give meaning to data to transform the customer experience

We build strong relationships with the leading advertising networks in the digital acquisition market. By combining marketing automation with data from your database, we create targeted and optimized campaigns to maximize your results.

CRM Support for Ecommerce / DNVB

Optimize your CRM with an expert agency like Junto and discover how 30% of your revenue can be generated through a targeted and high-performing strategy.

Discover Our Ecommerce CRM Service

Innovation at the Forefront of Omnichannel Support

You need to:
  • Centralize and enrich your customer database

  • Automate your marketing campaigns

  • Personalize the customer experience at scale

  • Measure the impact of your CRM actions on revenue

  • Optimize the customer journey to increase loyalty

Are you ready to:
  • Segment your audience for precise targeting

  • Use advanced analytics to predict lead behaviors

  • Integrate a CRM tool with your other digital solutions

  • Leverage data potential for predictive marketing

  • Enhance the profitability of your actions with a data-driven CRM approach

Outils

Our CRM tools

Hubspot

Hubspot

Klaviyo

Klaviyo

Transform your ambitions into results.

Our Full Funnel Process

CRM

By seamlessly integrating SEO and Paid Media, we create a synergistic digital strategy that maximizes your visibility. The advertising campaigns we deploy are always ROI-driven.

Our coordinated approach as a media agency ensures that every euro spent on Paid Media is amplified by a robust SEO strategy, leading to exceptional results.

Our expertise in Data Tracking turns raw data into valuable insights, fueling strategic, personalized decisions. With real-time analysis, we decode your customers' journey to optimize every touchpoint.

Our design expertise blends aesthetics and functionality, captivating your audience while simplifying the user experience. From concept to execution, we create intuitive interfaces and memorable visual experiences that engage and convert.

Our strategic approach to CRM helps you build long-term relationships, turning each interaction into an opportunity for loyalty. We integrate advanced CRM solutions to automate and personalize your communications, ensuring a consistent and engaging customer experience.

Support Methodology

Our CRM support methodology is designed to transform your customer interactions into lasting and profitable relationships.

CRM AUDIT AND DIAGNOSIS

The first step involves a complete audit of your current systems. Our team of experts analyzes your database and assesses your CRM maturity to identify growth opportunities and define a strategy tailored to your business goals.

CRM STRATEGY DESIGN

This strategic phase aims to develop a custom CRM strategy. Aligned with your business objectives, it optimizes customer knowledge and maximizes the ROI of your marketing investments through the HubSpot platform, the market leader.

CRM DEPLOYMENT AND INTEGRATION

We deploy the selected CRM solutions, ensuring seamless integration with your existing digital ecosystem. Our methodology ensures a smooth transition and optimal adoption by your sales and marketing teams.

CRM ACTIVATION AND AUTOMATION

Activation begins the deployment of your automated CRM campaigns. We configure and test automation scenarios in real time to ensure a smooth customer journey and targeted communications for your priority segments.

MONITORING AND CONTINUOUS OPTIMIZATION

The final phase is dedicated to performance tracking and continuous optimization. By leveraging the data collected, we refine processes to guarantee ongoing improvement in customer engagement and commercial performance.

CRM AUDIT AND DIAGNOSIS

The first step involves a complete audit of your current systems. Our team of experts analyzes your database and assesses your CRM maturity to identify growth opportunities and define a strategy tailored to your business goals.

CRM STRATEGY DESIGN

This strategic phase aims to develop a custom CRM strategy. Aligned with your business objectives, it optimizes customer knowledge and maximizes the ROI of your marketing investments through the HubSpot platform, the market leader.

CRM DEPLOYMENT AND INTEGRATION

We deploy the selected CRM solutions, ensuring seamless integration with your existing digital ecosystem. Our methodology ensures a smooth transition and optimal adoption by your sales and marketing teams.

CRM ACTIVATION AND AUTOMATION

Activation begins the deployment of your automated CRM campaigns. We configure and test automation scenarios in real time to ensure a smooth customer journey and targeted communications for your priority segments.

MONITORING AND CONTINUOUS OPTIMIZATION

The final phase is dedicated to performance tracking and continuous optimization. By leveraging the data collected, we refine processes to guarantee ongoing improvement in customer engagement and commercial performance.

Our clients

A Multidisciplinary Expert Team

Our close collaborations with the leading advertising networks highlight our commitment to excellence in the digital field. These top-tier technology partners support us daily, keeping us informed of the best practices specific to their platforms.

Olivier Alcouffe
Olivier AlcouffeHead of CRMLINKEDIN
Etienne Alcouffe
Etienne AlcouffeChairman & founder @ JuntoLINKEDIN
Raphaël Le Corre
Raphaël Le CorreCRM @ JuntoLINKEDIN

Frequently Asked Questions by Our Clients

Have questions? You’re not alone. To help you, we've gathered the most frequently asked questions from our clients and prospects.

# 01

What is CRM and why is it important for my business?

CRM (Customer Relationship Management) is a set of practices, strategies, and technologies used by businesses to manage and analyze customer interactions throughout their lifecycle. The goal is to strengthen business relationships, generate leads, increase loyalty, and drive sales growth.

# 02

How can Junto improve my current CRM strategy?

Junto analyzes your existing CRM strategy, identifies areas for improvement, and implements customized solutions. We use the latest technologies and strategies to optimize your communication campaigns and maximize the effectiveness of your customer interactions.

# 03

Why is Junto the best CRM solution for my business?

Junto helps you implement powerful tools. We integrate these solutions with your existing processes to facilitate campaign creation, automate tasks, and optimize your marketing strategies.

# 04

What are the benefits of good CRM management?

Effective CRM management allows you to maximize your results by automating interactions, tracking each customer touchpoint, and benefiting from regular updates. It improves productivity, increases sales, strengthens loyalty, and provides valuable insights through customer data analysis.

# 05

What is Junto's CRM methodology?

Our CRM methodology follows five key phases: audit and diagnosis, strategy design, implementation and integration, activation and automation, and continuous monitoring and optimization, ensuring a dynamic and responsive CRM system.

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Transform your ambitions into results.